Our Mission
At Touchstone Research, our mission is to deliver innovative and actionable insights that help our clients make informed decisions. Through a combination of advanced research methodologies, cutting-edge technology, and a team of experienced professionals, we provide the highest quality market research solutions that drive business success. We are committed to building long-term relationships with our clients, exceeding their expectations, and delivering insights that inspire growth and change.
What sets our market research agency apart from the rest?
Our key principals – Service, Trust, Quality, Experience, Innovation, and Technology.
Touchstone Research is a tech driven full service market research agency and consumer insights firm delivering next gen insights to the world’s largest brands, marketers and agencies. We have special expertise in youth and family, media and entertainment, technology, UX, toy and doll, CPG, food and beverage, apparel and retail, and VR/AR industries.
Touchstone is known for innovation, leading-edge technical solutions and excellence in customer service and product delivery. Our belief is that marketing research must be as fast-moving, dynamic and ever changing as is today’s consumer-centric tech-world: it is important to embrace new consumer technologies and include them as tools and methodologies so that we can reach people and communicate with them in new and more relevant ways leading to better insights and understandings.
Our market research agency offers a wide range of next gen research services including:
- Online Panels & Insight Communities
- Consumer Insights and Research Services
- Mobile Ethnography & Diary Studies
- Online Surveys
- Online & Remote Qualitative Research Studies
- Usability Research (UXR)
- In-Person Qualitative Research
- Fieldwork & Recruiting Service
- Virtual Reality & Augmented Reality
- International studies
Our clients choose us and remain with us, not only because of our outstanding technical ability and extremely high quality work but also because of trust: they trust that our market research agency will manage their projects and represent their brand in accordance with their very high expectations and standards in research and customer relations. We adhere to the highest ethical standards in all of our dealings with consumers.
We are kidSAFE COPPA certified, GDPR & CCPA ready, Privacy Shield and SOC2 Type2 compliant.
In ancient times alchemists used a special stone—known as a touchstone– to grade the purities of precious metals such as gold and silver. Similarly, Touchstone Research sets the standard for excellence of work and exceptional customer service in marketing research.
September 24, 2020 TSR adds LA office and west coast research team
September 1, 2020 TSR launches Secure Content Testing watermarking solution
April 1, 2020 TSR develops a range of new remote UX methods to support client projects impacted by COVID-19
January 1, 2019 TSR achieves SOC2 Type 2 Compliance
January 1, 2015 Research service capabilities expand to international markets
January 1, 2015 TSR launches consumer insights division for VR/AR
January 1, 2014 Roll out of our Mobile Ethnography App for Smartphones & Tablets
February 1, 2012 Established first Mobile App and Beta Tester Research Community Platform
January 1, 2012 TSR deploys it’s online qualitative research suite “V-Room”
January 1, 2010 TSR builds first Community Panel that integrates social sign-on and social media profile data
March 1, 2009 Mobile Research service offerings begin
February 1, 2009 Transition from Panels to Community Panels & Insight Communities
January 1, 2009 TSR begins early stage online focus groups with video testing
January 1, 2003 TSR builds one of the first online reserch panels for Kids & Parents
January 1, 1999 Begin Offering custom proprietary online research panel services
January 1, 1997 Shift to online survey service offerings
January 1, 1993 TSR conducts first ever CAPI survey with Kids
February 1, 1991 Survey work and kids technology panel begins
January 1, 1991 Founded
West Coast Expansion
Secure Content Testing
Remote UXR Innovation
SOC2 Type 2 Compliance
International Market Coverage
Virtual Reality Research
Mobile Ethnography App
iGamelab
V-Room
Social Media Integration
Mobile Surveys
Online Communities
Online Focus Groups
Kids & Family Panel
Online Panels
Online Surveys
First CAPI Survey with Kids
Surveys & Kids Tech Panel
Founded